Webster's Dictionary defines the word "quality" as a degree of excellence, superiority in kind. "Customer" is one that purchases a commodity or service. "Service" is the occupation or function of serving.
In other words, quality customer service would be providing our customers the highest aspects of the move -- before, during and after. It must be noted, the move is not complete until all services required and requested are accomplished. The qualities and performance of these activities will determine the future of our company. In plain words, quality service is the key to our success. It is an ongoing pursuit of Atlas Van Lines to provide all of our customers total service satisfaction.