Ironhaus - Reviews

I ordered a custom set of doors for a client and they arrived not to specifications. When I complained, I was pretty much told, "too bad for you, that's the way we make them". So I paid a blacksmith over $1000 to modify the iron so it would fit the opening. Yesterday, after the doors had only been installed for 4 months, I received a report from my client that the glass in one of the doors shattered from the heat. When I contacted Ironhaus, they said they only guarantee the product for 90 days, and again, too bad for me. I will be out several thousands of dollars to make this right for my clients, but I care about my reputation, even if Ironhaus does not. I may have ordered again and again throughout my career. They didn't just lose this customer, but my whole client book as well. Really unfortunate!